At Kettering Town Football Club we recognise the need to provide a safe and positive environment for all. We accept the responsibility for the safety and well-being of children and those other vulnerable groups who come within the care of the organisation.

We recognise that:

• The welfare of the children, young people and adults at Kettering Town is of paramount importance.
• Every person has the right to live a life free from abuse, regardless of age, disability, gender, race, religious belief, sexual orientation or identity.
• Everyone has the right to equal protection from all types of harm or abuse.
• Working in partnership with young people and vulnerable adults and their support networks is essential in promoting and embedding this policy.

We will seek to safeguard children and vulnerable groups by:

• Valuing, listening to and respecting them.
• Recruiting staff and volunteers safely, ensuring all necessary checks are made.
• Sharing information about safeguarding and best practice through training and Continual Personal Development (CPD).
• Sharing information about concerns with the appropriate agencies.
• Providing effective management of staff and volunteers through supervision, support and training.
• Creating clear policies and guidance systems which promote and support prevention, vigilance and early intervention where there are matters relating to safeguarding.
• Provide training, support and advice across all areas where there will be children, young people or vulnerable adults.

If you need any support or need to report a concern please contact the following:

Kettering Town Football Club

Academy Designated Safeguarding Officer – Phil Wade (Head of Academy Development)
Email: Phil.Wade@ketteringtownfc.com

COMPLAINTS

Kettering Town Football Club welcomes comments and complaints from all members of the Club’s community and from the general public. We use this process to improve our services to stakeholders, football supporters and the wider community in which we exist.

We are committed to the continuous improvement of the services we provide. We do, however, recognise that there may be occasions whereby we don’t meet an individual’s requirements of expectations. For these reasons it is our policy that all complaints should be: